Returns & Exchanges
At Oceanus Swimwear, we want you to feel confident and beautiful in your purchase; however, if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure the swimwear is in its original condition with all hygienic liners and tags attached, then place it securely in the original packaging.
- 3.Label and Ship
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
